Image for emergencySummary of sections:

  1. In an emergency, call 999.
  2. In a non-emergency, calling 111.
  3. If you are injured or seriously ill, you can go to the Accident & Emergency (A&E) Department of a hospital by yourself or get friends/family to take you.
  4. More information on police, domestic abuse, hate crimes etc
  5. Information on Covid-19 and Corona virus

1. Calling 999 - Help with immediate / life threatening emergencies

3 services are available when you dial 999 in an emergency:

Fire house fire          PolicePolice         AmbulanceAmbulance

This is when someone is seriously ill, injured or their life is at risk.

  • PhoneUsing a phone, call 999 in an emergency. 

  • Ask for either – Fire              House fire   OR

                               Police           Police


  • The operator will connect you and someone will ask you for more information about the problem.

  • They will ask:   

-Where are you (including the area or postcode)?

-What phone number are you calling from?

-What has happened?

  • An ambulance will be sent if it's a life-threatening emergency.

  • Speak clearly, spell the address.

For more information for when to call 999: 
 When to call 999