Section outline

  • Welcome

    We are happy you have decided to live in Hillingdon.  This guide will help you to find information about living here.  It is written in plain English to help you find the information you need quickly and easily. It is split into 5 sections:

    1. Emergencies and in times of trouble 

    2. Living in the U.K (health, schools, housing, etc)
    3. Working in the U.K (all to do with jobs, careers, further education and training, etc)
    4. Leisure services and enjoying Hillingdon 
    5. Being a good citizen in Hillingdon and the U.K


    This guide was made by Learn Hillingdon - Adult Community Education. We offer many types of courses for adults and many of these are free. You can find out more information on our courses and how to join them on our website

    In addition, we have a special page for you during this time of the Corona virus. If you would like to learn something new while you're stuck at home, click here for our 'Beat the Corona Boredom' page. Our tutors from different subject areas have put together some very useful ideas and information for you.


  • Image for Emergency
    This section gives you information on:

    • When and how to use 999 calls for help with immediate/life threatening emergencies 
    • When and how to NHS 111 calls for non-emergency help
    • Help with domestic abuse, hate crime, modern slavery and other emergencies
    • Help with Covid

  • Hillingdon Station
    This section includes information on:

    • Health (GP, dentist, optician information and registration, mental and sexual health support, carer support, registering births, deaths, marriages, civil partnerships, etc)
    • Housing (information on buying, renting, social housing, household services such as rubbish collection, information on fly tipping, etc)
    • Education (information on early years, schools and beyond)
    • Transport (using public transport, driving your own vehicle, etc)
    • Information on other services such as Banking, using Post office, TV, Telephone, Hillingdon People magazine and Hillingdon First card.

  • Job opportunity
    This section includes information on:

    • Eligibility to work (Answers questions such as: Can I work in the U.K? What about work permits? What are my workers' rights?)
    • Jobs (includes looking for and training for jobs)
    • Employment status, relevant tax information and health and safety at work
    • Benefits (including Universal Credit)
    • Learn Hillingdon - Education and Careers Hub - Links to our education and career advice page
    • Other information including helplines e.g. Citizens Advice Bureau, legal help, modern slavery, financial abuse, etc

  • UK flags, taxi and bus
    This section includes information on:

    • About Hillingdon (and map of Hillingdon)
    • Hillingdon Council and what it is for
    • Rule of Law (including information on police and courts)
    • Safeguarding (your security, information on the Home Office, etc)
    • Democracy and the political system in UK (all about the government, elections, voting, etc)
    • Citizenship and EU Settlement status for those affected by BREXIT
    • Census collection (and how we can help you fill in this form)

  • Hillingdon Leisure Centre pool
    This section includes information on:

    • Hillingdon Libraries
    • Services such as leisure centres, smimming pools, parks, theatres and cinemas
    • Stronger families hub
    • Services for older people
    • Publications such as Hillingdon People

  • On a single page, these are phone contacts that you will find useful for various areas.