EMERGENCIES AND IN TIMES OF TROUBLE

1. Calling 999 - Help with immediate / life threatening emergencies

3 services are available when you dial 999 in an emergency:

Fire           Police         Ambulance

2. NHS 111 for non-emergency help

•  NHS 111 in a non-emergency service. NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

3. Hospitals with A&E departments

Hospitals with Accident and Emergency (A&E) Departments

HILLINGDON HOSPITAL

Pield Heath Road, Uxbridge, UB8 3NN

Phone – 01895 238282

https://www.thh.nhs.uk

4. Information on Police, domestic abuse and other emergencies

This section includes information on: 

1. The Criminal Justice System, including the police in the UK

2. Hate crime

3. Domestic Abuse

4. Other emergency information such as Modern slavery.

4.1. Criminal Justice System (CJS) and Police

CRIMINAL JUSTICE SYSTEM

We hope that you will not come into contact with the Criminal Justice System (CJS) but  it is worth knowing the basics of how things work in the UK. 

POLICE IN THE UK

• Your area has a Safer Neighbourhood Team who help with local problems (noise, graffiti, and anti-social behaviour).

YOUR LOCAL POLICE STATIONS

Hayes Police Station 755 Uxbridge Road Hayes Phone – 0208 569 1212     Open -  24 hours a day	Ruislip Police Station The Oaks, Manor Road Ruislip Phone 02087212547 (People can call but the station is not open for the general public)
Heathrow Polar Park Police Station 316 Bath Rd,Sipson Harmondsworth West Drayton UB7 0DQ Phone – 020 730 1212    Open – 24 hours a day	Harefield Police Office Hill End Road Harefield UB9 6JH Phone – 01895 822622       Open – 10am-12noon

4.2. Hate crime

A hate crime is when someone commits a crime against you because of your:

• disability

• gender identity

• race

• religion

• sexual orientation

• or any other actual or perceived difference

It doesn't just mean physical violence.

Someone using offensive language towards you or harassing you because of who you are (or who they think you are) is also a crime.

Another example of hate crime is someone posting abusive or offensive messages about you online.

Even if you're not sure if it's a crime or not, you should report it so we can investigate.

Hate crime doesn't have to be targeted at you to report it. You can report anything you see happening to someone else or report it on their behalf if they don't want to.

4.3. Domestic Abuse

How to get help:

4.4. Modern Slavery awareness

What is Modern Slavery?  

(information taken from Anti-Slavery International page)

Modern slavery is when someone exploits or uses other people in a most horrific and harsh way for their own personal or commercial gain. 

Modern slavery is all around us, but often just out of sight. 

People can become slaves and entrapped into doing many things, such as making our clothes, serving our food, picking our crops, working in factories, or working in houses as cooks, cleaners or nannies.

From the outside, it can look like a normal job. But people are being controlled – they can face violence or threats, be forced into inescapable debt, or have had their passport taken away and are being threatened with deportation. Many have fallen into this trap simply because they were trying to escape poverty or insecurity, improve their lives and support their families. Now, they can’t leave.

Forms of Modern Slavery

Modern slavery takes many forms. The most common are:

• Human trafficking. The use of violence, threats or coercion to transport, recruit or harbour people in order to exploit them for purposes such as forced prostitution, labour, criminality, marriage or organ removal.
• Forced labour. Any work or services people are forced to do against their will under threat of punishment.
• Debt bondage/bonded labour. The world’s most widespread form of slavery. People trapped in poverty borrow money and are forced to work to pay off the debt, losing control over both their employment conditions and the debt.
• Descent–based slavery. Most traditional form, where people are treated as property, and their “slave” status was passed down family in the maternal line.
• Slavery of children. When a child is exploited for someone else’s gain. This can include child trafficking, child soldiers, child marriage and child domestic slavery.
• Forced and early marriage. When someone is married against their will and cannot leave. Most child marriages can be considered slavery.

People end up trapped in modern slavery because they are vulnerable and can be easily tricked and exploited, often as a result of poverty and exclusion. It is these external circumstances that push people into taking risky decisions in search of opportunities to provide for their families, or are simply pushed into jobs in exploitative conditions.

General Indicators of modern slavery 

Someone in slavery might:

• appear to be under the control of someone else and reluctant to interact with others
• not have personal identification such as passports, etc, on them
• have few personal belongings, wear the same clothes every day or wear unsuitable clothes for work
• not be able to move around freely
• be reluctant to talk to strangers or the authorities
• appear frightened, withdrawn, or show signs of physical or psychological abuse
• dropped off and collected for work always in the same way, especially at unusual times, i.e. very early or late at night.

What to do if you spot these signs:

If you suspect that someone is in slavery, DO NOT confront them or cause a scene as this will likely lead to increased harm for them. Instead, go to / inform relevant authorities or organisations working in the field.

If you are in the UK and suspect someone might be in slavery, you have several options:

• Call the Modern Slavery Helpline on 08000 121 700 or fill out an online form.
• Contact the Gangmasters and Labour Abuse Authority to report concerns about the mistreatment of workers on 0800 432 0804, or by email intelligence@glaa.gsi.gov.uk
• Contact Crimestoppers on 0800 555 111
• Contact the Police
• Adult Victim Referral: Salvation Army 0300 303 8151
• Child Trafficking Advice Centre (CTAC): NSPCC 0808 800 5000
  
• Contact Anti-Slavery International or other specialist anti-slavery organisations
• Contact CEOP – Child Exploitation Online Exploitation on 0870 000 3344

Metropolitan Police: Modern Slavery and Kidnap Unit

email: TraffickingReferralTeam@met.pnn.police.uk

Call: 0207 587 3546 (office hours)

5. Covid-19 and Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.

The symptoms of coronavirus are:

• A continuous cough

• A high temperature

• Shortness of breath

• A loss or change to your sense of smell or taste

How to avoid catching or spreading:

• Wash your hands with soap and water often – do this for at least 20 seconds. 

• Always wash your hands when you get home or into work.

• Use hand sanitiser gel if soap and water are not available.

• Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

• Put used tissues in the bin straight away and wash your hands afterwards.

• Try to avoid close contact with people who are unwell.

• Do not touch your eyes, nose or mouth if your hands are not clean.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do

        Call NHS 111 for their coronavirus service

Use this service if:

• You think you might have coronavirus.

• In the last 14 days you've been to a country or area with a high risk of coronavirus – see website:   corona virus advice for travellers.

• You've been in close contact with someone with coronavirus.

For more information please visit:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.hillingdon.gov.uk/coronavirus

https://111.nhs.uk/covid-19

5.1. Coronavirus and wellbeing

• The coronavirus (COVID-19) outbreak means that life is changing for all of us for a while. It may cause you to feel anxious, stressed, worried, sad, bored, lonely or frustrated.