EMERGENCIES AND IN TIMES OF TROUBLE

Image for emergencySummary of sections:

  1. In an emergency, call 999.
  2. In a non-emergency, calling 111.
  3. If you are injured or seriously ill, you can go to the Accident & Emergency (A&E) Department of a hospital by yourself or get friends/family to take you.
  4. More information on police, domestic abuse, hate crimes etc
  5. Information on Covid-19 and Corona virus


4. Information on Police, domestic abuse and other emergencies

4.1. Criminal Justice System (CJS) and Police

CRIMINAL JUSTICE SYSTEMCJS

We hope that you will not come into contact with the Criminal Justice System (CJS) but  it is worth knowing the basics of how things work in the UK. 


The CJS is made up of bodies such as the police, the courts and the Crown Prosecution Service.


The CJS website is the best way to find out what happens. If you want more information, click the link below:

Crime, justice and the law

Police

POLICE IN THE UK

The police in the UK are responsible for keeping law and order.

  • If you are arrested or charged with a crime, the police will tell you the reason for your arrest. You have the right to free legal advice from a solicitor at the police station, and the right to send a message to a friend or family member.


  • The power to stop and search people can help the police to detect crime and make your community safer.


 ‘Stop and search’ is when a police  officer stops and searches you, your clothes, your vehicle, or anything you are carrying. You can ask for the name of the  officer who has stopped you, the police station where he/she is based, and the reason for the search.

Click for more information:     Police-powers-to-stop-and-search-your-rights


  • You should call the police if you have a car accident in which someone is hurt, if you are the victim of a crime or a witness to a crime.



Contacting the police
      

  • In an emergency you call 999.

  • Call 101 for non-emergency enquiries.

  • For the website:  Met police UK


If you're deaf or hard of hearing, you can use the textphone service 18000 or text on 999 but you must  pre-register with the emergency SMS service.

  • Your area has a Safer Neighbourhood Team who help with local problems (noise, graffiti, and anti-social behaviour).



YOUR LOCAL POLICE STATIONSPolice station

Hayes Police Station

755 Uxbridge Road

Hayes


Phone – 0208 569 1212

    Open -  24 hours a day

Ruislip Police Station

The Oaks, Manor Road

Ruislip


Phone 02087212547

(People can call but the station is not open for the general public)

Heathrow Polar Park Police Station

316 Bath Rd,Sipson

Harmondsworth

West Drayton

UB7 0DQ

Phone – 020 730 1212

   Open – 24 hours a day

Harefield Police Office

Hill End Road

Harefield

UB9 6JH




Phone – 01895 822622

      Open – 10am-12noon


Complaints against police treatment

If you think you have been treated unfairly, or because of your race, religion or clothes, you can complain.


The form the police officer gave you will show the address of the police station – you can go to that police station.


If you are still not happy – you can ask the Citizens Advice Bureau for help.





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