EMERGENCIES AND IN TIMES OF TROUBLE
4. Information on Police, domestic abuse and other emergencies
4.1. Criminal Justice System (CJS) and Police
CRIMINAL JUSTICE SYSTEM
We hope that you will not come into contact with the Criminal Justice System (CJS) but it is worth knowing the basics of how things work in the UK.
The CJS is made up of bodies such as the police, the courts and the Crown Prosecution Service.
The CJS website is the best way to find out what happens. If you want more information, click the link below:
POLICE IN THE UK
The police in the UK are responsible for keeping law and order.
If you are arrested or charged with a crime, the police will tell you the reason for your arrest. You have the right to free legal advice from a solicitor at the police station, and the right to send a message to a friend or family member.
The power to stop and search people can help the police to detect crime and make your community safer.
‘Stop and search’ is when a police officer stops and searches you, your clothes, your vehicle, or anything you are carrying. You can ask for the name of the officer who has stopped you, the police station where he/she is based, and the reason for the search.
Click for more information: Police-powers-to-stop-and-search-your-rights
You should call the police if you have a car accident in which someone is hurt, if you are the victim of a crime or a witness to a crime.
Contacting the police
In an emergency you call 999.
Call 101 for non-emergency enquiries.
For the website: Met police UK
If you're deaf or hard of hearing, you can use the textphone service 18000 or text on 999 but you must pre-register with the emergency SMS service.
- Your area has a Safer Neighbourhood Team who help with local problems (noise, graffiti, and anti-social behaviour).
Hayes Police Station 755 Uxbridge Road Hayes
Open - 24 hours a day |
Ruislip Police Station The Oaks, Manor Road Ruislip
(People can call but the station is not open for the general public) |
|---|---|
Heathrow Polar Park Police Station 316 Bath Rd,Sipson Harmondsworth West Drayton UB7 0DQ
Open – 24 hours a day |
Harefield Police Office Hill End Road Harefield UB9 6JH
Open – 10am-12noon |
Phone – 0208 569 1212Complaints against police treatment
If you think you have been treated unfairly, or because of your race, religion or clothes, you can complain.
The form the police officer gave you will show the address of the police station – you can go to that police station.
If you are still not happy – you can ask the Citizens Advice Bureau for help.