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EMERGENCIES AND IN TIMES OF TROUBLE

1. Calling 999 - Help with immediate / life threatening emergencies

3 services are available when you dial 999 in an emergency:

Fire house fire          PolicePolice         AmbulanceAmbulance


This is when someone is seriously ill, injured or their life is at risk.


  • PhoneUsing a phone, call 999 in an emergency. 



  • Ask for either – Fire              House fire   OR

                               Police           Police   OR

                               AmbulanceAmbulance


  • The operator will connect you and someone will ask you for more information about the problem.


  • They will ask:   

-Where are you (including the area or postcode)?

-What phone number are you calling from?

-What has happened?


  • An ambulance will be sent if it's a life-threatening emergency.


  • Speak clearly, spell the address.


For more information for when to call 999:  When to call 999